Xi`an Dechuang Electric Technology Co., Ltd.
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Power Monitoring Division
86-29-88609367
86-29-88606479
Radar Level Meter Division
86-29-88442477
86-29-89196814
E-mail:xadckj@163.com
 
Customer Service Center

★ Core services: all for customers, creating customer value. Customer first.

★ Service promise:
To ensure the good pre-sale and after-sales service, prior to order, introduced the product perfermance and operating requirement, and provide relevant information to

customer. The warranty period is one year and we are responsible for any quality issues during the warranty period.
As for the product that exceed the quality period, the maintenance service will based on customers' requirements. The product accessories and quick-wear part will be

provided in favorable factory price.
During working days, when receving the customers questions in product usage, our company will response in two hours and provide solution around 24 hours.
The guideline of installation will be provided and the normal equipment operation service will be provided.

★ Complaint supervision:
Any Dissatisfaction of product or service can call 086-29-89196814 or email us.
The timely response and professional service will be provided.

 
Copyright © 2018 Xi’an Dechuang Electrical Technology Co., Ltd. All Rights Reserved.
Address: F503, Gazelle Valley, No.69 Jinye Rd, High-tech Zone, Xi'an, P.R.China  Phone: 86-29-88609367